Returns & Exchanges
We want you to love every piece you purchase from BATCH, but if the fit isn't right, we offer a seamless 30-day return and exchange window for all unworn items. Our goal is to ensure your wardrobe reflects your personal style with absolute confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once submitted, a prepaid shipping label will be generated and sent to your email address along with a packing slip.
Package Your Items
Place the items in their original packaging with tags attached, include the packing slip, and secure the box with the provided shipping label.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing